Legal
Privacy Statement
How we collect, use, and protect your personal data.
Last updated: April 9, 2026
1. About Us
AllFamilyOffices is a product of Daimyo GmbH, registered in Switzerland. We are an international provider of B2B family office contact databases, delivering verified contact data, investment profiles, and market intelligence for family offices worldwide.
Website: www.allfamilyoffices.com
2. Privacy Legislation
We process personal data in accordance with the Swiss Federal Act on Data Protection (nDSG) and the EU General Data Protection Regulation (GDPR). We act in accordance with privacy principles regarding fairness, lawfulness, transparency, data minimization, accuracy, and respect for the rights of data subjects.
3. What Data We Collect
When you use our website or purchase our products, we may collect:
- Account data: name, email address, company name when you register or make a purchase.
- Payment data: processed securely by Stripe. We do not store credit card numbers.
- Usage data: pages visited, browser type, IP address, referring URL.
- Communication data: emails or messages you send to us.
4. Purposes & Legal Basis
We process your data for the following purposes:
| Purpose | Data | Legal Basis |
|---|---|---|
| Deliver purchased products | Account data, payment data | Art. 6(1)(b) GDPR — contract performance |
| Process payments via Stripe | Payment data | Art. 6(1)(b) GDPR — contract performance |
| Send transactional emails | Account data | Art. 6(1)(b) GDPR — contract performance |
| Website analytics | Usage data | Art. 6(1)(a) GDPR — your consent |
| Respond to inquiries | Communication data | Art. 6(1)(f) GDPR — legitimate interest |
| Legal obligations (tax, accounting) | Account data, payment data | Art. 6(1)(c) GDPR — legal obligation |
5. Third-Party Services
We use the following third-party services that may process your data:
- Stripe(Stripe, Inc., USA) — payment processing. Transfer basis: EU-US Data Privacy Framework. Stripe Privacy Policy
- Supabase(Supabase, Inc., USA) — authentication and data storage. Transfer basis: Standard Contractual Clauses. Supabase Privacy Policy
- Google Analytics / Google Tag Manager(Google LLC, USA) — website analytics. Transfer basis: EU-US Data Privacy Framework. Google Privacy Policy
- Chatwoot(self-hosted live chat software) — support chat communication. The widget is loaded only after you start support chat or provide optional consent. Chatwoot Privacy Policy
- Vercel(Vercel, Inc., USA) — website hosting. Transfer basis: Standard Contractual Clauses. Vercel Privacy Policy
- Resend (Resend, Inc., USA) — transactional email delivery. Resend Privacy Policy
6. International Data Transfers
Some of our service providers are based in the United States. When personal data is transferred outside of Switzerland or the EEA, we ensure adequate protection through:
- EU-US Data Privacy Framework (DPF) — for certified providers.
- Standard Contractual Clauses (SCCs) — EU-approved safeguards.
- Swiss-EU adequacy — enabling data flows between Switzerland and the EEA.
7. Cookie Policy
Our website uses cookies and similar technologies to facilitate your visit and improve our services. You can manage your preferences through our cookie consent banner at any time.
Functional Cookies (always active)
Required for the website to function properly. Set without consent.
| Name | Expiry | Purpose |
|---|---|---|
| cookie-consent | 1 year | Stores your cookie consent preference |
Analytics Cookies (consent required)
Used to understand how visitors use our site. Only set with your consent.
| Name | Expiry | Purpose |
|---|---|---|
| _ga | 2 years | Google Analytics: distinguishes unique users |
| _gid | 24 hours | Google Analytics: distinguishes users |
Support Chat Cookies
Used only if you start live chat support or provide optional consent. The chat widget is not loaded before that.
| Name | Expiry | Purpose |
|---|---|---|
| cw_conversation | Session or until the conversation expires | Chatwoot: keeps your support conversation available across pages and revisits |
Local Storage
| Name | Purpose |
|---|---|
| cart | Persists shopping cart contents across page refreshes |
You can delete cookies through your browser settings. For instructions, refer to your browser's help documentation.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above, or as required by law. Purchase records are retained for the duration required by applicable tax and commercial law (typically 7–10 years). Account data is deleted upon request.
9. Your Rights
Under the GDPR and Swiss nDSG, you have the right to:
- Access your personal data (Art. 15 GDPR / Art. 25 nDSG)
- Rectify inaccurate data (Art. 16 GDPR)
- Erasure of your data (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR / Art. 28 nDSG)
- Object to processing (Art. 21 GDPR)
- Withdraw consent at any time (Art. 7(3) GDPR)
To exercise any of these rights, contact us at info@allfamilyoffices.com. We will respond within 30 days.
10. Supervisory Authorities
If you believe your data protection rights have been violated, you may contact:
- Switzerland: Federal Data Protection and Information Commissioner (FDPIC) — www.edoeb.admin.ch
- EU/EEA: the supervisory authority in your country of residence.
11. Data Security
We use industry-standard security measures including HTTPS encryption, secure authentication, and access controls. Payment data is handled entirely by Stripe and never touches our servers.
12. Disclaimer
The content of this website has been prepared with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of all information provided. This website may contain links to third-party websites over whose content we have no influence.
13. Copyright
The content and works published on this website are subject to Swiss copyright law. Any reproduction, editing, distribution, or use beyond the limits of copyright law requires our prior written consent.
14. Applicable Law
This Privacy Statement and the entire website are governed by Swiss law. The place of jurisdiction is our registered office in Switzerland.
15. Amendments
This Privacy Statement is occasionally updated. Each amendment will be published here with a revised date. We recommend checking this page regularly.
16. Contact
AllFamilyOffices
Website: www.allfamilyoffices.com